ILO Helpdesk for Business on International Labour Standards
Welcome to the ILO Helpdesk for Business (www.ilo.org/business), the one-stop shop for company managers and workers on how to better align business operations with international labour standards and build good industrial relations. Learn more.
The Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy (MNE Declaration) and the ILO Declaration of Fundamental Principles and Rights at Work are the main ILO instruments that can provide companies guidance on social policy and responsible labour practices.
The ILO Helpdesk for Business provides information on a wide range of labour topics, all included in the ILO MNE Declaration. As such, it may also assist companies as well as workers' and employers' organizations in conducting due diligence, according to the provisions in the MNE Declaration.
The ILO Helpdesk is operated by the Multinational Enterprises and Responsible Business Conduct Unit (MULTI/RBC).
Contact
The individual assistance service is free and confidential and available for company managers and workers, government agencies, employers’ and workers’ organizations and other interested organizations. Replies are prepared by an ILO expert team and draw on the different ILO normative instruments, policy documents and tools. The ILO Helpdesk for Business does not provide information on national labour laws or national industrial relations practices.
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General policies
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Conditions of work and life
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Industrial relations
Company-union dialogue
The ILO provides a neutral place for discussions of issues of mutual concern for companies and unions wishing to take advantage of using the ILO facilities.
ILO resources for the private sector
The ILO engages directly and constructively with enterprises of all sizes across a wide range of labour issues and in all regions of the world.
Country information hub
Enterprises can access the ILO Helpdesk for Business - Country information hub which gathers information on relevant ILO databases and country profiles providing useful information for human rights due diligence processes.
Codes of practice and guidance documents
Codes of practice set out practical guidelines for public authorities, employers, workers, enterprises, and bodies (such as enterprise safety committees).
Trainings and webinars
The ILO regularly offers trainings and webinars on responsible business conduct and international labour standards.
Business Networks
Learn more about the business networks supported by the ILO.
Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy
Also called 'MNE Declaration", the Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy is the only instrument that provides direct guidance to enterprises (multinational and national) on social policy and inclusive, responsible and sustainable workplace practices.
See also
What's new
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Issue paper on child labour and climate change
Greening Enterprises: Transforming processes and workplaces
Violence and harassment at work: a practical guide for employers
Joint UN Global Compact-ILO learning plan for companies “Advancing decent work through the UN Global Compact Labour Principles”
ILO Global Business and Disability Network (GNDN) Self-Assessment Tool
A self-assessment tool for enterprises based on the Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy (MNE Declaration)
The elimination of child labour and its root causes – the guidance offered by the ILO MNE Declaration
Capacity development platform: Empowering Women at Work
